Frequently Asked Questions
Account & Registration
How do I create a 88ATM account?
Creating an account at 88ATM takes less than two minutes. Click the Sign Up button on the homepage, provide your name, email address, date of birth, and preferred currency. Verify your email address via the confirmation link and your account is ready to use.
Is 88ATM licensed and regulated?
88ATM operates under a valid online gaming license issued by a recognized regulatory authority. Our license number and regulatory details are displayed in the website footer. All games are certified for fairness by independent testing laboratories.
What currencies does 88ATM support?
88ATM supports multiple currencies including USD, EUR, THB (Thai Baht), IDR (Indonesian Rupiah), VND (Vietnamese Dong), PHP (Philippine Peso), MYR (Malaysian Ringgit), and major cryptocurrencies. Your base currency is selected during registration.
How do I contact 88ATM customer support?
88ATM customer support is available 24 hours a day, 7 days a week via live chat, email (support@88atm.org), and telephone. Live chat is the fastest channel with typical response times under 90 seconds. Our support agents are fluent in English, Chinese, Thai, Indonesian, and Vietnamese.
Games & Fairness
Are the games at 88ATM fair?
All casino games at 88ATM use certified Random Number Generators (RNG) audited by independent testing agencies. Game outcomes are completely random and cannot be predicted or manipulated. Our RNG certification reports are available upon request.
Can I verify my account KYC online?
Yes. KYC verification at 88ATM is conducted entirely online. Upload a clear photo of your government-issued ID (passport, national ID, or driver's license) and a recent proof of address through the secure document upload portal. Verification is typically completed within 24 hours.